As COVID-19 continues to impact communities, We assure maintaining service delivery is of the highest importance to us. Some delays may occur due to restricted access to wards and the isolation protocols.

However our Support Team is available 24/7 by calling 1800 063 829 and they can provide basic troubleshooting where on-site attendance is not possible. We appreciate your continued support.

Need help?

Our staff are available 24 hours a day, 7 days a week

Click on Contact, select the hospital you are in and a helpdesk number will appear. Call that number for assistance.

Don't want to activate your TV online?

Our friendly staff visit this hospital regularly and will help you to activate your TV. Pay by cash, credit card or debit card.

Need to transfer your service to a new location?

Just click on the 'Transfer' button below and follow the prompts or contact the helpdesk for assistance.

Feel like you need a little light entertainment?

We've got a wide range of movies for you to enjoy. Click on 'Purchase' to organise your subscription and start viewing.

Wi-Fi

Please contact the helpdesk to find out if wi-fi is available at your hospital.

Block out unwanted noise with headphones

Ask our friendly on-site staff or call our helpdesk to purchase.